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Enterprise Resource Planning (ERP) systems are modular application software that helps businesses increase the productivity of such mission-critical components as human resources, finance, parts purchasing, inventory control, supply chain and customer relationship management. ERP systems are enterprise-wide and claim to incorporate best business practices that replace legacy systems and current business processes. AMR Research valued the ERP market at $16.6 billion in 1998 but has predicted it to hit $66.6 billion by 2003 (Busse, 1999). The main vendors in the ERP software market are SAP AG, Oracle, Baan, PeopleSoft, JD
